Take minute to think about your last experience with a contractor.
Did the contractor work with you to make things easier, or was there a lack of communication?
What was the outcome?
Now, think about the overall process.
When you communicated your needs and requirements to the contractor, how did they respond?
What could have been done to improve the relationship?
The next time you’re looking for a contractor, don’t expect your cheapest bid to always be the best deal. When you’re risking hours of unnecessary phone calls and weekend trips to the job site, quality trumps price every time. Consider the following questions the next time you hire a commercial painting contractor or another San Diego business:
Preparation
- Did the San Diego painting company listen to your job expectations?
- Did they offer suggestions based upon their experience in the industry?
- What did they do to ensure tenant safety?
- Did the commercial painter properly prepare all surfaces?
- Were quality materials used?
Communication
- Did the San Diego area commercial painter let you know when changes needed to be made?
- Did they work with you to arrange a job completion date?
- Were they willing to work with committees or tenants to ensure complete job satisfaction?
- Did they leave tenants advance notice of house painting when necessary?
- Did they value your time and take note of gate codes, etc?
Follow-Through
- Did the San Diego painting company walk you through the property upon completion?
- Did they leave the job site safe and clean?
- Did they double check with you that everything was done according to your unique job specifications and San Diego paint needs?
- Did they provide a warranty on the work done?